• Phone0437 798 896
  • Address106 Grant Street, Port Macquarie
  • Open Hours9 AM - 4 PM Monday - Friday. Saturdays by appointment
  • Phone0437 798 896
  • Address106 Grant Street, Port Macquarie
  • Open Hours9 AM - 4 PM Monday - Friday. Saturdays by appointment

eBike servicing

eBike servicing

Ebikes are now a permanent part of the cycling landscape. At Bikefix, we love eBikes of all shapes and sizes and we’re passionate about keeping your eBike on the road. See below for details of our servicing options, or click here to go straight to information on conversions. Regular ebike servicing is important to keep your bike in top condition as eBikes are often under a greater amount of stress than non-eBikes.

Factory eBikes

Bikefix is proud to be associated with Bosch as an authorised and accredited Bosch eBike service agent. If you’ve invested your money in high-end eBike, you want to get the most out of it don’t you? Only an authorised service agent has access to the servicing and diagnostic equipment required to conduct Bosch eBike servicing and give your bike the best care.

We can also service your Shimano, Bafang or Giant eBike as well as other popular brands such as Valk, Kalkhoff, NCM and more.

Don’t worry if you have a generic eBike system* such as those built from a kit, or a complete bike you’ve purchased online – we’re happy to take care of you too!

What we can do:
  • Diagnose faults*
  • Update firmware
  • Personalise settings
  • Order spare parts
  • Fit accessories
  • Help you to get the most out of your ebike, and more!

Servicing options

Generic eBike servicing – starts at $150 and includes all of the servicing points for a standard bike plus:
– System diagnosis and health check
– Personalised user settings
– Replace worn parts as required (extra cost)
– Ensure correct spoke tension and wheels are true (on bike)
– Check frame alignment
Bosch or Shimano service – $180
Bosch firmware update only – $35
Shimano firmware update only – $35
Bafang/8 Fun mid motor 1,500 Km service – from $150
Accessory installation – $60/hr (charged to nearest 1/4 hour)
*To diagnose system faults on generic ebikes, there is a minimum fee of $90 up-front, with an hourly charge of $90 thereafter. As many generic ebikes are not supported by the manufacturer, diagnosing faults can be a time consuming process. We’re happy to have a look at it for you as most bicycle shops will not touch an ebike they did not sell. The $90 fee does not apply to our eBike kits that we have installed.
DELUXE ebike servicing & eMTB service – For Bosch, Shimano and Giant/Yamaha MTB’s
The deluxe service is a fixed labour charge service. Even if it takes longer than allocated due to seized bolts, difficult to remove parts etc, you don’t pay any extra for labour. All you pay for are any parts required, e.g. brake pads, chain, etc.
– Wash bike
– Remove, inspect, clean and re-lube:
wheel bearings
crankset and bottom bracket
rear shock bushings
– Remove, inspect and clean:
battery – check contacts, lock, housing
– Remove tyres and inspect tubeless sealant. Replace sealant if required
– Front suspension 50 hour service. Includes oil, does not include new seals if required.
– Rear suspension 50 hour service. Does not include new kit if required.
– Brand specific electronic options including:
address errors and clear error messages
update firmware on all components
reset service interval
provide printout of electronic servicing
– Re-index derailleur
– Align brakes
– Test ride
All this for the fixed labour cost of $500 (excludes parts). We devote and entire day just to your bike! So what are you waiting for? Give your eMTB the love it deserves and make your booking today.

Parts and accessories

We also offer a wide range or eBike specific parts and accessories, brand name and aftermarket, including: brake pads, chains, tyres, spokes, lights, stands, racks, tracking devices and more. Book in today and let us help keep your eBike running in peak condition.

Please note:
The installation of so called “tuning”, or “speed” chips to your eBike will void your warranty. Most firmware systems on factory eBikes will report the installation of a chip when the next diagnostic is run, regardless of whether it is still in the bike or not. Please contact us for further information.

Bosch Australia – Bikefix